About Us
at Great Lakes Toyota

Great experience. Very good attention from Jose. A little slow on the final process but everything went well. They have a kids zone for those longer waiting hours which improved the experience a lot.

Mike is great and super helpful!

Mike was wonderful to work with. The process was easy and smooth. Everyone was welcoming and the kids even had fun in the play area while we met with Mike in the showroom. This is our second purchase at Great Lakes Toyota and with Mike!

We worked with Charly Hernandez and he came through for us with a new Subaru for a price that fit our budget. Couldn’t be happier with him and all the rest of the staff at Great Lakes Subaru!

Rob Tong was one of the very best car salesman I’ve ever dealt with.

Brandon Feltner provided excellent service, and was very helpful in getting me in a new car. I will be coming back for the next one!

Had issues with delivery out of state during purchase. The sales General manager made everything right on my part by taking care of the repairs. He was outstanding, the others that kinda did me wrong don’t work at the dealership anymore for good reason.

Nice cars and kindness people!

So very kind and helpful. I came in with an emergency, and they got me in right away, personally guiding me where to park and giving me every piece of information I needed. Not to mention, they worked very efficiently. They were very genuine and made me feel like a priority. I really appreciated their help♡

This dealership was an absolute pleasure to work with. It was my first time buying a car, went in with a hard budget, and Rob Pendleton, or THE Rob, was able to find the perfect car for me, he finds you something you love. He was very patient and worked with me through everything, I live an hour away and I WILL be back for service and any other needs. I recommend this to anyone needing their car shopping needs met in the area.

Rob was by far the best auto sales person we have ever worked with, very knowledgeable about his product, great communication during sales and always ready to go the extra mile for his customers! Not pushy, he will provide you with all you need to make the correct buying choice to suit your needs! 5 Star service from him and his team. March 2025

Elonya Hardy was very helpful getting me the information needed on a vehicle I was interested in. Elonya was a pleasure to work with, and I highly recommend. Thank you again for all the help you provided!

Our Salesperson was great and knowledgeable. The list price on a 2016 was higher than KBB and they came down about $420 and we offered about $200 less than that and didn't meet us halfway. We had a bank check to pay for it on site. Who lets a potential sale of a 9 yr old vehicle and buyers walk out the door over about $100? The vehicle is now reduced $45 lower than the offer we were given over 2 weeks ago.....

It was a pleasure working with Mike, he knows his stuff /product and made my purchase a dream. I highly recommend You see Mike, or any of the associates at Great Lakes Toyota Subaru of Finley.

Just a note of thanks directed to Linsey at Great Lakes Toyota and to all the service folks for their excellent care an attention to my aging Toyota. I love my old car and appreciate their consistently excellent maintenance.

I found a Toyota Sienna on line at Great Lakes Toyota. From start to finish, in just over 24 hours, the van was purchased without a flaw or hiccup. I can't express enough how easy the process was. They answered every question gladly, and we had a bunch! From my first contact with Krista, to Davron and Andre, I couldn't be more pleased. I sent my wife alone, an hour drive, and my son met her from 11/2 hours away, they stayed past closing to ensure everything was perfect. This place and these people are exceptional. I highly recommend you give them an opportunity to serve you.

We had the best experience buying a car in there. Jose took care of us in such a professional and patient way that it was impressive to us. Would definitely recommend the place to anyone!

We've done business with Rob Tong for about 20 years and he has consistently been helpful with all of our car buying processes. I would recommend Rob Tong and Great Lakes Suburu to anyone buying or leasing a car.

We were very happy with our 1st visit here. Everyone was friendly and I came with a good deal on a SUV.

I can confidently say that Great Lakes Subaru is an honest and customer-focused dealership. Their sales team goes above and beyond to help you find the right vehicle, and what truly stands out is their commitment to supporting customers even after the sale is complete. I purchased a Toyota Tundra from them, and when the rear floor mats didn’t fit correctly, they worked with me to ensure I received the proper ones—even though they weren’t obligated to. That kind of dedication to building long-term relationships is why I’ll continue to be a loyal customer. As for their service department, while I’m capable of handling some maintenance myself, I choose to bring my vehicle in because they do a thorough inspection that gives me peace of mind. It may cost a bit more, but the attention to detail and convenience make it worthwhile. I’ve also seen firsthand how they take care of customers with vehicles just outside of the warranty period, covering repairs when they didn’t have to. That speaks volumes about their integrity and commitment to service. Overall, Great Lakes Subaru is a top-notch dealership—and pairing that with a dependable brand like Toyota makes it an easy choice for me.